Director of Student Experience and Operations
3 weeks ago
University College Birmingham is a leading institution that values innovation, relevance, and the evolving needs of learners. We are seeking an experienced Senior Director to lead our Further Education (FE) Student Experience team, driving strategic leadership and enhancing the student experience.
">About the Role:
- Provide strategic leadership to enhance the student experience, ensuring it meets the evolving needs of learners.
- Work with departments across the institution to ensure the success, safety, and wellbeing of all FE students.
- Develop excellent working relationships across the university and beyond.
Key Responsibilities:
- Establish a positive learning environment.
- Ensure relevant policies and procedures are in place and regularly reviewed for effectiveness and accuracy.
- Maintain relationships with external partners and agencies.
What We Offer:
- A competitive salary: £75,000 per annum - Fixed.
- A generous allocation of annual leave: 26 days paid leave per year, plus 12 Bank Holidays & Concessionary Days.
- An excellent Local Government Pension Scheme with employer contributions of 20.9%.
- Subsidised private healthcare provided by Aviva, including a Digital GP Service.
Requirements:
- Extensive experience of working with young people and students in a similar setting.
- An excellent working understanding of how to establish a positive learning environment.
- The ability to develop excellent working relationships across the institution and beyond.
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