Barista Team Leader

2 days ago

Islington, Greater London, United Kingdom Costa Coffee UK Full time
About the Role

As a Barista Maestro at Costa Coffee, you'll be responsible for leading a team of baristas to deliver exceptional customer experiences. You'll work closely with your colleagues to maintain high standards of quality, safety, and customer service.

Key Responsibilities

Lead shifts to support your team in delivering unbeatable experiences
Make the most of people's talents to maximise sales
Train and accredit new baristas
Get familiar with new recipes and ranges, and share the exciting news with the team
Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

About You

We're looking for someone with a passion for coffee and people. You'll need to be reliable, have team leadership experience in a buzzing environment, and be willing to learn and be bold, brave, and action-orientated. You'll also need a flexible approach and a can-do attitude, as each day offers exciting new challenges.

What We Offer

We're proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

Whilst on shift, free handmade drinks plus 50% discount on food and bottled drinks
Costa Coffee Retirement Plan, which offers matching contributions
Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
Costa Discount App - 50% off food & drinks in Costa owned stores when you're not working
Cycle to Work Scheme through which you can make huge savings on bikes and accessories
Share Incentive Plan - giving you the chance to become a shareholder in Coca-Cola
Salary Sacrifice Pension Scheme up to 10% matched contributions
Shoes for Crews - Costa's discounted shoe purchase scheme
Huge savings on gym memberships & fitness accessories
Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers
And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

About Us

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

At Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.

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