Customer Service Assistant
1 week ago
About the Role:
">As a Sales Team Member at Next, you will be an ambassador for our brand, delivering exceptional customer service and driving sales to meet store targets. Your primary focus will be on providing a personalized shopping experience, helping customers find their desired products, and ensuring they leave with a positive impression of our store.
">Key Responsibilities:
">- Offer fast and friendly service to all customers, responding promptly to their needs and queries">
- Share your knowledge of our products, highlighting key features and benefits to drive sales and increase customer satisfaction">
- Work collaboratively with colleagues to maintain a high standard of customer service, meeting or exceeding sales targets">
- Participate in visual merchandising, maintaining store displays and product presentation to maximize sales potential">
- Ensure accurate handling and processing of transactions, managing cash and card payments securely">
Benefits:
">We offer a competitive salary of £13.25 per hour, plus flexible working options to suit your needs. As a Sales Team Member, you will have access to a range of benefits, including:
">- A comprehensive induction program to ensure a smooth transition into the role">
- Ongoing training and development opportunities to enhance your skills and knowledge">
- A supportive team environment, with regular feedback and coaching to help you succeed">
- The opportunity to work in a fast-paced, dynamic retail environment with a leading fashion brand">
- Flexible working hours, including part-time and full-time options to suit your lifestyle">
About You:
">To succeed as a Sales Team Member at Next, you should possess excellent communication and interpersonal skills, with a strong ability to build rapport with customers. You should be confident, enthusiastic, and passionate about delivering exceptional customer service. In addition, you should be able to work effectively in a team environment, with a strong focus on collaboration and teamwork.
">In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
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