Customer Service Representative

4 weeks ago


Cookstown, United Kingdom Boylesports NI Full time

Job Title: Retail Team Member at BoyleSports NI

Department: Retail

Reporting to: Shop Manager/Regional Manager

Location: Ardboe

You will be the first point of contact for our customers in-store, providing excellent customer service while assisting the Shop Manager and team with the day-to-day running of the branch.

Key Responsibilities:

  • Assist the Manager with the day-to-day running of the business
  • Accept bets as per procedure and in a timely manner
  • Accurately process bets through the EPOS System
  • Ensure that all procedures are followed
  • Cash management
  • Keep shop standards to a high quality
  • Adhere to Social Responsibility duties

Requirements:

  • Must be over the age of 18
  • A drive for creating customer relationships
  • A strong eye for detail
  • Be adaptable and have the ability to react quickly
  • Be flexible as our business operates 7 days a week
  • Strong communication skills

Training and Development:

We take pride in our staff and want to help encourage their professional development. Within the company, we offer two routes to progression.

Staff Benefits:

  • Flexible work patterns
  • Ideal for those looking for either part-time or full-time employment
  • Work with us and we will work with you
  • Life Assurance Scheme
  • Pension contribution is matched to 4%
  • Bike to work scheme
  • Staff competitions
  • Savings scheme
  • Staff bonuses and incentives
  • Employee Assistance Program
  • Refer a Friend Scheme
  • Wedding and Baby Gifts

Skills:

  • Customer Service
  • Customer Skills
  • Retail


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