Retail Career Progression Leader

4 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Iceland Full time
Role Overview

As a Team Leader at Iceland, you will play a pivotal role in supporting your team to maintain a productive store environment, delivering exceptional customer service and driving sales growth. Your responsibilities will include leading by example, mentoring team members, and contributing to store operations.

Key Responsibilities
  • Support and motivate team members to achieve sales targets and provide excellent customer service
  • Lead by example, demonstrating a strong work ethic and commitment to store operations
  • Contribute to store operations, including opening and closing procedures, stock management, and visual merchandising
  • Develop and implement plans to improve customer satisfaction and sales growth

What We Offer
  • A competitive rate of pay, with an additional £2 per hour for Team Leader shifts
  • Opportunities for career progression and professional development
  • A supportive team environment, with regular feedback and coaching
  • A range of benefits, including discounts on Iceland products and services

Requirements
  • Previous retail experience, with a strong track record of customer service and team leadership
  • Excellent communication and interpersonal skills
  • Able to work flexibly, including evenings and weekends
  • Passion for delivering exceptional customer service and driving sales growth

Why Join Us?

We are one of the UK's fastest-growing retailers, with a strong commitment to customer satisfaction and employee development. As a Team Leader at Iceland, you will have the opportunity to develop your skills and career, working in a dynamic and supportive team environment.



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