Leading Retail Store Director

4 days ago


Hartlepool, Hartlepool, United Kingdom Card Factory Full time
Job Opportunity

We are seeking a highly skilled and experienced Store Manager to lead our store team in Hartlepool.

About the Role

As a Store Manager, you will be responsible for delivering commercial growth and driving the success of our store. You will oversee the day-to-day operations, focusing on customer experience, colleague development, and achieving sales targets.

Main Responsibilities
  • Customer Experience: Develop a team culture that puts the customer at the heart of everything we do, ensuring exceptional customer service and satisfaction.
  • Colleague Development: Coach, train, and develop colleagues to harness their strengths and build on development areas, creating a high-performing team.
  • Commercial Growth: Make strategic decisions around stock availability and merchandising to drive sales and meet business objectives.

You will also be responsible for recruiting and developing a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and behaviors.

Requirements
  • Previous experience as a store manager in a retail environment, with experience working collaboratively with stakeholders.
  • Proven track record of leading and developing a team of colleagues.
  • Ability to work towards Key Performance Indicators (KPIs) in a fast-paced environment.

The successful candidate will have a strong passion for delivering excellent customer service and driving commercial growth.

Estimated salary: £40,000 - £55,000 per annum, depending on experience.



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