Retention Solutions Specialist

3 days ago


Altrincham, Trafford, United Kingdom Digital Rewards Group Full time

We're looking for an experienced professional to develop innovative loyalty solutions that drive business growth and customer satisfaction.

Job Description
  • Deliver on our retention strategy and roadmap, ensuring initiatives are planned, project-managed, and effectively implemented to achieve desired outcomes.
  • Monitor retention metrics and campaign performance, providing insights and actionable recommendations to refine and improve results.
  • Collaborate daily across Marketing, Product, Operations & Technical teams to articulate benefits and requirements to execute initiatives.

A strong background in multiple retention or loyalty roles is essential, with a track record of delivering successful loyalty propositions or programmes. Proven project management skills and analytical abilities to interpret customer data and campaign results are also key requirements.

The successful candidate can expect a competitive salary of £50,000 - £65,000 per annum, reflecting the importance of this role in driving business success.

About Us

Digital Rewards Group is a fast-growing business that leverages strong partnerships to create compelling digital propositions for clients. We offer a vibrant, relaxed, and inclusive work atmosphere, with opportunities to enjoy discounts and benefits from our own brands.



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