Customer Experience Assistant

5 days ago


Paisley, Renfrewshire, United Kingdom Company Shop Group Full time
Job Summary

We are seeking a Customer Experience Assistant to join our team at Company Shop Group. This is an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for providing exceptional customer service and ensuring that every shopper has a positive experience.

About Us

Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK. Our mission is to unlock value from surplus stock, which may have otherwise gone to waste, and redistribute it through our stores and social enterprise Community Shop.

Salary and Benefits

The successful candidate will receive a competitive salary of £11.50 per hour, paid on a four weekly basis. Additionally, they will enjoy a range of benefits, including free membership to Company Shop, contributory pension scheme, annual flu injections, high street discounts, and on-site parking.

Key Responsibilities
  • Providing exceptional customer service to our members and shoppers
  • Working as part of a team to maintain a clean and safe shopping environment
  • Assisting with various hygiene roles, including cleaning the shop, offices, warehouse, and equipment
Requirements

To be successful in this role, you will need to demonstrate:

  • A can-do attitude and dedication to delivering excellent results
  • Excellent communication skills and ability to work effectively with colleagues and customers
  • A flexible attitude to work and ability to adapt to changing priorities
  • Initiative and enthusiasm for continuous improvement

Please note that previous cleaning experience is desirable but not essential. We provide comprehensive training to ensure you have the skills and knowledge needed to excel in this role.



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