Accommodation Office Team Leader
3 weeks ago
About the Role
We're looking for a skilled Team Leader to join our Accommodation Office team at B&Q Harlow. As a key member of our team, you'll be responsible for motivating and developing your team to deliver exceptional customer service and store performance.
Key Responsibilities
As a Team Leader, you'll be responsible for:
- Motivating and developing your team to achieve sales and customer service targets
- Managing resources and leading by example to ensure a safe and efficient working environment
- Providing excellent customer service and resolving customer complaints in a professional manner
- Working collaboratively with other teams to achieve business objectives
Requirements
To be successful in this role, you'll need:
- Proven retail experience with a track record of achieving sales and customer service targets
- Excellent leadership and communication skills
- Ability to work collaboratively with others and build strong relationships
- Flexibility to work a rota that includes weekends, evenings, and bank holidays
What We Offer
As a Team Leader at B&Q, you'll have access to a range of benefits, including:
- A competitive salary and bonus scheme
- A comprehensive pension scheme
- 6.6 weeks' holiday per year
- Opportunities for career development and progression
- A range of employee benefits, including shopping discounts and wellbeing initiatives
Why Join Us?
We're committed to creating a diverse and inclusive workplace where everyone can feel valued and supported. We believe that our colleagues are our greatest asset, and we're passionate about helping them grow and develop in their careers. If you're looking for a challenging and rewarding role with a dynamic and supportive team, we'd love to hear from you.
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