Customer Service Ambassador

4 weeks ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time

Job Title: Reception and Hospitality Host

Job Summary: We are seeking a highly skilled and experienced Reception and Hospitality Host to join our team at Portico Corporate Reception Management. The successful candidate will be responsible for providing exceptional customer service, managing meeting rooms, and assisting with front-of-house operations.

Key Responsibilities:

  • Provide a warm and welcoming experience for clients and guests
  • Manage meeting rooms, including setup and coordination
  • Assist with front-of-house operations, including reception and hospitality duties
  • Work closely with the Guest Service team and F&B team to ensure seamless service
  • Build strong relationships with clients and colleagues

Requirements:

  • Previous experience in a corporate customer service or reception operation
  • Experience with Microsoft Teams and audio visual equipment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Hands-on approach and can-do attitude

What We Offer:

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform


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