Heat Management Product Specialist

4 weeks ago


London, Greater London, United Kingdom RIVER ISLAND Full time
Role Overview

We are seeking an experienced professional to take on a critical role in driving sales and customer experience at River Island. As a Heat Management Product Specialist, you will be responsible for delivering exceptional results in a fast-paced retail environment.

Job Description
  • Salary: £40,000 - £55,000 per annum, depending on experience
  • Key Responsibilities:

The successful candidate will have previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for their next step up. You may also be a small Store/Deputy Manager looking to move into a larger turnover environment.

  • Drive omni-channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety

You will also be responsible for coaching and developing talent, driving succession, creating strong teams, and supporting the management team and taking accountability in their absence.

Required Skills and Qualifications
  • Previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for your next step up
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decisions
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world-class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills
Benefits
  • Discount - Generous 50% staff discount and uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders' everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway On top of this, you will also be entitled to a generous bonus scheme
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food and hygiene products if needed
  • Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption and fertility treatment
  • Opportunities - Progression focus throughout Retail and Head Office. Support with upskilling skills through on-the-job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.



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