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Hospitality Support Specialist

2 months ago

Ashford, Kent, United Kingdom Shepherd Neame Full time
{"title": "Cleaner", "description": "

At Shepherd Neame, we're seeking a skilled Cleaner to support our team in delivering exceptional cleanliness and customer service standards. As a key member of our hospitality team, you'll play a vital role in ensuring our pubs and hotels maintain their high standards of cleanliness and provide a warm welcome to our customers.

As a Cleaner, you'll be responsible for maintaining the cleanliness of our front and back of house areas, including our bars, restaurants, and bedrooms. You'll work closely with our hospitality team to ensure that our customers receive a consistently high level of service and that our facilities are always clean and well-maintained.

We're looking for someone who is passionate about delivering exceptional customer service and has a keen eye for detail. If you're a team player who is able to work independently and as part of a team, we'd love to hear from you.

As a Cleaner at Shepherd Neame, you'll enjoy a range of benefits, including competitive hourly pay, a share of tips, and access to our workplace mental health platform. You'll also have the opportunity to develop your skills and progress within our company.

Shepherd Neame is a family-owned business with a rich history and a commitment to excellence. We're proud of our heritage and our reputation for delivering exceptional customer service. If you're passionate about hospitality and customer service, we'd love to hear from you.



What We Offer:

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours



Our Values:

We're proud of our Sheps Skills, which include Working Together, Pride and Passion, Authenticity, and Sheps Spirit. These values guide everything we do and are at the heart of our commitment to delivering exceptional customer service.



Who We Are:

Shepherd Neame is Britain's oldest brewer, with a rich history and a commitment to excellence. We're a family-owned business with a passion for delivering exceptional customer service and a commitment to our community.



Diversity, Equality, and Inclusion:

We're committed to creating an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. We welcome applications from candidates of all backgrounds and abilities.

"}