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Head of Merchant Operations

2 months ago


London, Greater London, United Kingdom GoCardless Full time
Job Description

As a key member of the GoCardless team, you will play a critical role in shaping the company's risk management and operations strategy. Your expertise will be instrumental in designing and implementing effective strategies to mitigate fraud, credit, and financial crime risk.

Key Responsibilities
  • Lead cross-departmental projects and activities, ensuring seamless collaboration between teams.
  • Develop and implement risk management strategies, working closely with the Merchant Operations Group leadership.
  • Support the coordination of functional meetings, activities, and projects for the Risk and Operations functions.
  • Collaborate with various teams, including GTM, to negotiate outcomes and drive business growth.
  • Utilize data-driven insights to inform decision-making and drive pragmatic solutions.
Requirements
  • Proven experience in business and operational analysis, with a strong background in risk management.
  • Excellent project management skills, with the ability to handle timelines, trade-offs, and prioritization.
  • Strong analytical skills, with the ability to interpret data and drive informed decision-making.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

We're looking for a talented and experienced professional who can bring their expertise to our team. If you're passionate about risk management and operations, and have a strong track record of success, we'd love to hear from you.