Counter Manager

2 weeks ago

London, Greater London, United Kingdom NEOM Wellbeing Full time

About NEOM Wellbeing

We're a movement, not just a company. Our mission is to supercharge the wellbeing of our communities and our planet, leaving both in a better place. As a certified B Corp business, we're leading the way in wellbeing.

We prioritize our staff's wellbeing, offering extra days off, volunteer time, birthday time off, enhanced healthcare coverage, sick leave, and competitive maternity entitlement. Plus, enjoy NEOM goodies with a monthly product allowance and 60% staff discount.

Our Values

We're on the hunt for someone who embodies our values: being a Good Egg, challenging the status quo, and having a positive attitude. If you live our values, we want to hear from you.

Job Summary

We're seeking an experienced Counter Manager to lead our wellbeing hubs across the UK and Ireland. As a key member of our retail team, you'll drive sales, KPIs, and company objectives. You'll be responsible for the day-to-day running of one of our counters, organizing events, recruiting and developing a team, and providing exceptional customer experiences.

Key Responsibilities

  • Drive sales, KPIs, and company objectives
  • Complete targets, rotas, and weekly reports
  • Organize and support in-store and field events to promote NEOM as a brand
  • Recruit, develop, and mentor a team with a focus on training and education
  • Provide the highest standard of NEOM Customer Experience on counter
  • Identify opportunities to contribute to the wellbeing of our people and planet
  • Lead and champion community initiatives, providing inspiration and opportunities for volunteering

Requirements

  • 2 years minimum experience managing a counter or store
  • Retail experience within the health and beauty industry
  • Genuine interest in wellbeing
  • Positive energy that will inspire others

Benefits

  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • FLEXI TIME - Work in a way that fits around you
  • WELLBEING TIME– take time off to recharge and reset
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too

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