Experienced Account Manager
4 days ago
Job Description:
Recruitment Agenda Limited is seeking an experienced Account Manager to join our team. The ideal candidate will have a passion for large format print and excellent customer service skills.
Main Responsibilities:
- Manage client accounts, acting as their main point of contact throughout the project lifecycle.
- Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
- Work closely with the production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
- Provide technical advice to clients, offering solutions tailored to their needs.
- Prepare accurate and detailed project quotes.
- Co-ordinate installations, liaising with clients and installers to ensure seamless execution.
- Identify opportunities to upsell and cross-sell within existing accounts, while also driving new business growth.
- Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
- Use CRM systems to track projects, client interactions, and sales pipelines.
Essential Skills and Experience:
- Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
- Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
- Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
- Project Management: Exceptional multitasking and organizational skills to manage multiple projects and deadlines effectively.
- Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
- Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
- Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
- Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.
About Our Company:
Recruitment Agenda Limited offers a competitive salary of £50,000 per annum, based on experience, plus benefits including ongoing training and professional development opportunities, the chance to work on exciting projects with leading brands, and a supportive and innovative team environment.
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