Experienced Account Manager

4 days ago


Watford, Hertfordshire, United Kingdom Recruitment Agenda Limited Full time

Job Description:

Recruitment Agenda Limited is seeking an experienced Account Manager to join our team. The ideal candidate will have a passion for large format print and excellent customer service skills.

Main Responsibilities:

  • Manage client accounts, acting as their main point of contact throughout the project lifecycle.
  • Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
  • Work closely with the production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
  • Provide technical advice to clients, offering solutions tailored to their needs.
  • Prepare accurate and detailed project quotes.
  • Co-ordinate installations, liaising with clients and installers to ensure seamless execution.
  • Identify opportunities to upsell and cross-sell within existing accounts, while also driving new business growth.
  • Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
  • Use CRM systems to track projects, client interactions, and sales pipelines.

Essential Skills and Experience:

  • Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
  • Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
  • Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
  • Project Management: Exceptional multitasking and organizational skills to manage multiple projects and deadlines effectively.
  • Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
  • Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
  • Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
  • Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.

About Our Company:

Recruitment Agenda Limited offers a competitive salary of £50,000 per annum, based on experience, plus benefits including ongoing training and professional development opportunities, the chance to work on exciting projects with leading brands, and a supportive and innovative team environment.



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