Customer Service Representative

3 weeks ago

Taplow, Buckinghamshire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Store Colleague at our Tesco Superstore in Taplow. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.
  • Take ownership of your development, seeking feedback and guidance from colleagues and management to improve your skills and performance.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours or flexible shifts.
  • Access to a range of benefits, including holiday entitlement, flexible working, and wellbeing services.
  • Opportunities for career progression and development within the company.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work collaboratively as part of a team, communicating effectively with colleagues and management.
  • Basic knowledge of retail operations and a willingness to learn and develop your skills.
  • A flexible and adaptable approach, with a willingness to work varied shifts and meet the needs of the store.

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