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Product Site Reliability Engineer
2 months ago
About this Opportunity
The Cloud Platform team is embarking on a transformative journey to create a next-generation technical platform for Lloyds Banking Group. We're seeking a Product Site Reliability Engineer (SRE) to join our Cloud SRE team within the Cloud Platform.
This is a unique opportunity to be part of an ambitious team driving our tech modernisation agenda and enabling Lloyds Banking Group to become a leading Fintech in the UK.
Key Responsibilities
- Lead technical conversations with customers and stakeholders, including Product, Engineering, and Senior Management.
- Identify and address shortcomings in processes, systems, and procedures to deliver customer-focused outcomes.
- Collaborate with cross-functional teams, including software engineers, quality engineers, infrastructure engineers, and security engineers.
- Develop and adapt best practices to meet customer needs, selecting the best approaches available within the Group and industry.
- Provide education and mentorship on DevOps and SRE topics to support different teams.
- Write standards, policies, designs, and other collateral.
Expected Activities
- Monitoring & Alerting: Implement enhancements to drive improvements in Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR).
- Automating Release Management: Automate Continuous Integration/Continuous Deployment (CI/CD), integrate, and automate non-functional testing to accelerate deployment frequency and lead time.
- Operational Service: Participate in production support rotations for the lab, contributing to blameless post-mortems and implementing root cause fixes.
- Automating Toil: Remove manual tasks required to operate the product.
Why Lloyds Banking Group
We're evolving to meet the changing needs of our 26 million customers. With a clear purpose to help Britain prosper, we're growing with purpose. Join us on our journey and contribute to shaping the financial services of the future.
Requirements
- Hands-on experience with infrastructure as code, such as Terraform, Chef, or Ansible.
- Strong DevOps or Site Reliability Engineering background and knowledge of DevOps best practices.
- Experience in building CI/CD pipelines to deliver changes incrementally to production.
- Day-to-day administration of Deploy and Release lifecycle activities.
- Strong familiarity with source code repositories, particularly Git.
- Experience with cloud technologies, such as Google Cloud Platform (GCP) or others (AWS, Azure), and OpenShift.
- Experience with containers, orchestration, and service mesh, e.g., Docker, Kubernetes, Istio.
- Experience or exposure to networks, such as F5 and Firewalls.
About Working for Us
We're committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. Together, we're building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.
We Offer
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes, including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- Up to 30 days holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
