Medical Support Assistant

1 week ago


London, Greater London, United Kingdom Vision Group Full time

Clinical Assistant (Temporary Mandate) | Surrey

We are seeking a motivated and detail-oriented Clinical Assistant to join our team at LASIK MD, a partner of Vision Group. This is an exciting opportunity to work in the eye care industry and make a positive impact on people's lives.

About the Role:

  • You will assist during pre-op exams and ensure accurate documentation.
  • You will provide exceptional patient service, answering questions and addressing concerns.
  • You will work closely with Optometrists to achieve excellent patient outcomes.
  • You will conduct pre-operative and post-operative tests for patients.
  • You will update the appointment system after every consultation.
  • You will confirm post-operative appointments by phone.
  • You will be cross-trained for the receptionist position upon completion of initial training.

Requirements:

  • Excellent communication skills in English.
  • Able to build trust quickly with patients and colleagues.
  • Familiarity with computers, technology, and Microsoft 365 (EMR systems knowledge an asset).
  • Passion for delivering exceptional customer service in a healthcare setting.
  • Previous experience in healthcare an asset (optometry assistant, orderly, dental assistant, etc.).
  • Availability to work flexible hours: Tuesday/Thursday/Saturday 8:00 am-4:00 pm, Wednesday 10:00 am-6:00 pm & Friday 7:30 am-4:00 pm.
  • Comfortable traveling to other clinics in British Columbia for work or training (expenses covered by Vision Group).

Estimated Salary: $40,000 - $55,000 per annum, depending on experience.



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