Global Claims Resolution Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full time
Job Description

We are seeking a skilled Global Claims Resolution Specialist to join our team at Crawford & Company.

The successful candidate will have excellent customer service and communication skills, with the ability to work on own initiative and demonstrate attention to detail.

In this role, you will be responsible for providing solutions to escalated clients insurance claims, service issues and gathering information to put things right.

You will host teams calls with clients and brokers around the globe, taking notes to understand what's required, agree action plans to ensure all the claims resolution information required is correct and prepared appropriately.

A salary of approximately £25,000 per annum is offered for this position, based on your experience and qualifications.

Crawford & Company offers a range of benefits, including career development opportunities, promotional possibilities, and a fully inclusive culture.

Key Responsibilities:

  • Solving complex claims issues to deliver a message of resolution to clients.
  • Taking notes during client calls to ensure accurate information gathering.
  • Communicating issues and escalating where necessary to support full resolution.


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