Sales Associate
3 weeks ago
Key Responsibilities
As a Sales Assistant at Frasers Group, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Tasks
- Provide a warm and welcoming greeting to customers, ensuring they feel valued and supported throughout their shopping experience.
- Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
- Select and locate merchandise that meets customers' needs, and provide information about in-store offers and promotions.
- Process cash and card transactions efficiently and accurately.
- Stay up-to-date with the latest trends and product knowledge to provide expert advice to customers.
- Maintain a customer-friendly and customer-focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about the brands and products we sell.
- Offer alternatives and add-on sales as necessary.
- Ensure store standards are complete and the store is prepared for the next trading day.
- Comply with all brand policies and procedures at all times.
Requirements
- Excellent communication skills
- Able to work effectively within a team environment
- Customer-focused
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Fashion-conscious and trend-aware
- Flexible and reliable
Additional Information
This role has no guaranteed hours of work, and hours of work can vary from week to week.
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