Finance Systems Specialist

4 weeks ago

Chesterfield, Derbyshire, United Kingdom Hays Specialist Recruitment Limited Full time
Job Title: Finance Systems Analyst

We are seeking a skilled Finance Systems Analyst to join our team at Hays Specialist Recruitment Limited. As a key member of our IT department, you will be responsible for promoting the availability, performance, security, and effective provisioning of all our applications.

Key Responsibilities:
  • Develop a deep understanding of our business processes to identify areas for improvement and solve problems.
  • Perform regular system monitoring to ensure the integrity and availability of software resources and processes for users.
  • Implement and respond to established security and performance monitoring alerts to quickly identify possible intrusions and performance issues.
  • Participate in incident and problem resolution, including identification, diagnosis, and root cause analysis to ensure rapid resolution and minimal impact on services and data integrity.
  • Actively communicate risks, operational problems, and incidents to accurately ascertain business impact and escalate where necessary.
  • Respond to requests for support in a timely fashion to meet overall service levels and ensure the quality of customer service.
  • Follow appropriate controls over implementations and changes, maintaining documentation to ensure adherence to common processes and reference resources.
  • Identify gaps in services and highlight underlying performance issues, recommending solutions where known, to contribute to the improvement of services.
  • Champion service transitions from projects.
Requirements:
  • Experience in implementing and supporting applications.
  • Ability to understand business processes and operate cross-functionally to resolve technical problems for application software in areas such as Finance, Supply Chain, Warehousing, HR, Technical, and Reporting.
  • iSeries/A400 technical skills.
  • Infor System 21, Navision, Great Plains, Tropos, QlikSense, Kronos, EDI (integrations), PowerApps (desirable).
  • Some basic server technical skills, including SQL Databases (SQL queries to analyze data) and T-SQL.
  • Strong interpersonal skills, including written and verbal communication skills.
  • Strong analytical and presentation skills.
  • Good business acumen.
  • Ability to work well in a team environment and autonomously.
  • Good customer service skills.
  • Flexible and able to make good judgments, where applicable.
  • Able to influence and convince users, even at management level, with new ideas and proposals to improve business procedures and IT systems.

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