Store Operations Director

3 days ago


Carlisle, Cumbria, United Kingdom Marks & Spencer Full time
Job Description
We are seeking an experienced Store Operations Director to join our team in Carlisle. As a key member of our store operations team, you will be responsible for driving sales, commerciality, and service standards within your store.

Benefits
In addition to a competitive salary of £47,500 per annum, we offer 20% colleague discount across all M&S products, competitive holiday entitlement, and a generous Defined Contribution Pension Scheme. As a Store Operations Director, you will have the opportunity to develop your skills and knowledge, working closely with our wider team to drive commercial success and deliver excellent customer service.

Requirements
The successful candidate will have a proven leadership track record, be digitally confident, and have the ability to exploit systems. They will also be comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers. Additionally, they will be responsible for driving a selling culture within their team, consistently raising performance and capability of the team to support developing internal talent, utilising and exploiting data to support with operational decisions, implementing a continuous improvement mentality within the team, and working in partnership with the wider team. Estimated salary: £47,500 - £57,000 per annum.
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