Mechanical Product Support Technician

4 weeks ago


London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time
Rise to the Challenge in Technical Support
Rise Technical Recruitment Limited is seeking a talented and experienced Technical Support professional to join our innovative team. This challenging and rewarding opportunity will enable the successful candidate to develop their technical knowledge and career through extensive training on specialist products in the Engineering industry.

The role offers flexibility to progress into further roles within the company, focusing on client satisfaction and technical query resolution. As a key member of our team, you will be responsible for providing excellent technical support to clients, working closely with them to resolve issues and enquiries related to Mechanical Products. You will also have the opportunity to develop your skills and knowledge in areas such as sales, technical, and design depending on your chosen career path.

The estimated salary range for this position is £22,000 - £25,000 per annum, plus benefits including hybrid work options, private health plan, and excellent company benefits. Responsibilities include providing technical support to clients via various communication channels, resolving technical queries and complaints, and working closely with clients to understand their needs and provide effective solutions.

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