Client Liaison Specialist

2 days ago


South Shields, South Tyneside, United Kingdom beBee Professionals Full time £22,000 - £28,000
Job Description: We are looking for a Client Liaison Specialist to join our team in South Shields. As the primary point of contact for customers, you will provide exceptional service and resolve queries efficiently. Key responsibilities include handling customer inquiries, offering accurate product information, and resolving customer issues promptly.

Key Responsibilities:
  • Handle customer inquiries through phone, email, and chat platforms.
  • Provide accurate product information and resolve customer issues efficiently.
  • Process customer orders, manage account details, and maintain records of interactions.
  • Collaborate with other departments to ensure seamless customer experience.

Requirements:
  • Prior experience in customer service or a related field is essential.
  • Excellent communication and problem-solving skills are required.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems is necessary.

Estimated Salary: The estimated annual salary for this position is around £25,000 - £30,000, depending on experience.

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