Supply Chain Customer Service Coordinator

4 weeks ago


Manchester, United Kingdom Octapharma Full time
Customer Service and Supply Chain Administrator

We are seeking a highly organized and detail-oriented Customer Service and Supply Chain Administrator to join our team at Octapharma Limited. This role will provide support to our UK and Ireland operations function, ensuring the smooth and accurate processing of orders and supply chain operations.

Key Responsibilities:
  • Accurately enter and verify customer orders in the system.
  • Handle customer enquiries and complaints professionally.
  • Update inventory records to reflect returned items.
  • Assist in various supply chain activities to ensure the safe and timely arrival of products.
  • Monitor inventory levels and assist in inventory management.
  • Ensure compliance with company policies and relevant regulations.
Requirements:
  • Good customer service skills.
  • IT systems (SAP, Excel, EQMS).

Octapharma is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting, and developing our employees without discrimination. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.



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