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Lead Store Manager
2 months ago
We are seeking a highly motivated and experienced Store Operations Manager to join our team at Starbucks UK. As a key member of our store leadership team, you will be responsible for leading the store team to deliver exceptional customer service and drive business results.
Key Responsibilities- Lead the Store Team: Provide guidance, coaching, and development opportunities to store partners to ensure they have the skills and knowledge to deliver the Starbucks Experience.
- Operational Excellence: Ensure the store is run efficiently and effectively, with a focus on quality, safety, and customer satisfaction.
- Customer Service: Foster a culture of customer obsession, ensuring that every customer interaction is positive and memorable.
- Business Results: Drive sales growth, manage labor costs, and maintain high levels of customer satisfaction.
- Team Development: Identify and develop high-potential store partners to take on leadership roles within the company.
- Competitive Salary: A competitive salary and benefits package, including a comprehensive training program and opportunities for career advancement.
- Opportunities for Growth: A dynamic and fast-paced work environment with opportunities to develop new skills and take on new challenges.
- Recognition and Rewards: A recognition and rewards program that celebrates individual and team achievements.
- Leadership Experience: Proven leadership experience in a retail or hospitality environment.
- Operational Skills: Strong operational skills, with experience in managing labor costs, inventory, and customer service.
- Customer Focus: A customer-focused mindset, with a passion for delivering exceptional customer service.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with store partners and customers.
