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Customer Service Representative
2 months ago
Insight Select Ltd is seeking a highly skilled Customer Service Advisor to join our rapidly growing customer services team on a 12 months fixed-term contract.
Key Responsibilities:- Provide exceptional customer support by addressing customer inquiries and resolving issues in a timely and professional manner.
- Ensure customer satisfaction by meeting and exceeding service level agreements (SLAs) and providing a high level of customer service.
- Work collaboratively with the team to achieve customer satisfaction goals and objectives.
- Input customer data into our internal database and perform general administrative tasks as required.
- Previous experience in a customer-facing role or a similar industry is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving skills and a 'can-do' attitude.
- Competitive salary of £22,500 per annum.
- Hybrid working arrangement, with 2 days in the office and 3 days working from home.
- 25 days annual leave, plus bank holidays.
- Opportunities for career progression and professional development.
- Private health insurance.
