End-User Technology Expert

2 weeks ago


Reading, Reading, United Kingdom Brakes Food Shop Full time

About the Role

This is an exciting opportunity to join our Technology team as an EUC Support Engineer. As a key member of the team, you will provide technical support to end-users, ensuring they have the necessary hardware and software to perform their roles effectively.

The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards. This includes experience with Microsoft products such as client operating systems (Windows 10 and 11), Teams, Office 365, and Azure.

Key Responsibilities

  • Provide onsite and remote technical support for end-users.
  • Manage and closure of incidents and service requests.
  • Replace end-of-life assets and manage asset disposal.
  • Provide IT induction for new starters.
  • Maintain accurate asset inventory.

Benefits

  • Holiday allowance: 25 days + bank holidays.
  • Purchase additional leave.
  • Discounts on food and award-winning products.
  • Cinema tickets.
  • Shopping discounts.
  • Cashback on purchases.

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