Technology Support Director

3 weeks ago


Manchester, United Kingdom Adria Solutions Ltd Full time
Technical Operations Director Job Description:

We are looking for an experienced Technology Support Director to join our team at Adria Solutions Ltd.

The ideal candidate will have a strong technical background and excellent leadership skills. They will be responsible for designing and delivering the best IT experience for end-users, from pre-boarding to onboarding colleagues and their in-life support.

The successful candidate will use the ITIL framework to drive service desk teams to offer a premium user experience, both onsite and remotely. They will also be part of the Service Delivery team, helping to define the support model and operational processes of any new systems developed.

Key Responsibilities:

  • Design and deliver the best IT experience for end-users
  • Use the ITIL framework to drive service desk teams
  • Participate in the Service Delivery team to define support models

Requirements:

  • Strong technical background
  • Excellent leadership skills
  • Cloud & remote technology experience

Benefits:

  • 25 days holiday + Birthday off
  • Onsite Gym when in the office
  • Healthcare

Salary: Up to £60,000 per annum



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