HR Technical Assistant

3 days ago


Leek, Staffordshire, United Kingdom Allicio Nutrition Full time
Job Summary

The HR Technical Administrator will provide essential support to the HR department, focusing on managing and maintaining HR systems, data, and technical processes within a fast-paced manufacturing environment. This role requires a blend of technical expertise, administrative skills, and HR knowledge to ensure efficient and effective HR operations.

Key Responsibilities
  • HR Systems Management:
    • Set up, manage, and maintain HR systems and databases, ensuring data integrity, accuracy, and confidentiality.
    • Assist in the implementation, testing, and maintenance of HR software, including HRIS, payroll systems, and timekeeping systems.
    • Provide technical support and training to HR administration staff and other users on HR systems and processes.
    • Generate reports and analytics from HR systems to support HR decision-making and strategic planning.
  • Data Management and Reporting:
    • Maintain accurate employee records in HR systems, including personal information, employment history, attendance, and performance data.
    • Prepare regular and ad-hoc reports on key HR metrics, such as turnover rates, absenteeism, training compliance, and headcount.
    • Ensure compliance with data protection regulations and company policies related to employee data.
  • HR Process Optimization:
    • Identify opportunities to improve HR processes through automation and better use of technology.
    • Collaborate with IT and HR teams to develop and implement process improvements that enhance efficiency and reduce manual work.
    • Support the digitisation of HR documents and records, ensuring easy access and retrieval.
  • Payroll and Benefits Administration:
    • Support the payroll process by ensuring accurate data entry and timely updates to employee records.
    • Assist in the administration of employee benefits, including enrolment, changes, and inquiries.
    • Coordinate with the payroll team to resolve any discrepancies or issues related to employee pay and benefits.
    • Must understand weekly and monthly payroll administration systems and be able to run these independently and accurately.
  • Recruitment and Onboarding Support:
    • Assist in the technical aspects of recruitment, including managing applicant tracking systems (ATS) and scheduling interviews.
    • Support the onboarding process by ensuring new hire data is accurately entered into HR systems and that onboarding tasks are completed on time.
    • Generate and distribute onboarding materials and ensure all required documentation is collected and stored properly.
    • Ensure standardised and role-specific induction training is conducted, and the completed documentation stored correctly
  • Compliance and Audits:
    • Ensure HR systems and processes comply with local labor laws, company policies, and industry standards.
    • Assist in preparing for internal and external HR audits by ensuring that all required documentation is up-to-date and readily available.
    • Support the HR team in addressing any audit findings and implementing corrective actions.
  • Employee Relations and Communication:
    • Assist in the administration of employee relations programs, including performance management, disciplinary actions, and grievance procedures.
    • Maintain clear and effective communication channels between HR, employees, and management, ensuring timely and accurate dissemination of HR-related information.
    • Support employee engagement initiatives by coordinating surveys, feedback processes, and related activities.
  • Administrative Support:
    • Provide general administrative support to the HR department, including scheduling meetings, managing calendars, and handling correspondence.
    • Assist in organizing HR events, training sessions, and employee recognition programs.
    • Maintain and update HR documentation, policies, and procedures as needed.
    Requirements
    • Bachelor's degree in human resources, Business Administration, Information Technology, or a related field.
    • Minimum of 4 years of experience in an HR role, with a focus on HR systems administration or HRIS management (manufacturing or industrial environment is preferential)
    • Experience with HR software, such as HRIS, ATS, payroll systems, and timekeeping systems, is highly desirable.
    Technical Skills
    • Proficiency in HRIS and other HR-related software, with the ability to troubleshoot issues and provide user support.
    • Strong IT skills, including advanced proficiency in Microsoft Excel, data analysis, and reporting tools.
    • Familiarity with data protection regulations and best practices for managing sensitive employee information.
    Analytical and Problem-Solving Skills
    • Strong analytical skills with the ability to interpret and present HR data effectively.
    • Ability to identify inefficiencies in HR processes and propose solutions to improve them.
    Communication and Interpersonal Skills
    • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
    • Strong interpersonal skills, with the ability to collaborate effectively with HR colleagues, IT staff, and other departments.
    • The ability to converse with dignity and respect across a broad spectrum of employees is a must.
    Organisational Skills
    • Strong organisational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
    • Attention to detail and accuracy in managing employee records and HR data.
    Confidentiality and Integrity
    • Strong commitment to maintaining confidentiality and handling sensitive information with discretion.
    • High level of integrity and professionalism in all interactions.
    Attitude
    • Professional, personable, and approachable
    • Hands-on, can-do
    • Solutions-oriented
    Working Conditions
    • Work primarily in an office environment within a manufacturing facility, with occasional interaction with production areas.
    • Must adhere to all safety protocols and company policies.

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