Optical Support Professional

7 days ago


Leeds, Leeds, United Kingdom Zest Business Group Full time

A well-established independent Opticians in North Leeds, West Yorkshire seeks a full-time Optical Support Professional to work 4.5 days a week.

The practice has offered professional and personal eye care services for over 20 years to the local community, developing an outstanding reputation with patients of all ages.

Key Responsibilities
  • Manage the reception area ensuring exceptional customer service standards are met.
  • Ensure clinical standards are maintained across all departments.
  • Meet and greet patients, making adjustments to their optical needs as required.
  • Book appointments efficiently and effectively.
  • Pre-screen patients to ensure accurate diagnosis.
  • Collections and dealing with complex patient queries in a timely manner.

This role offers a unique opportunity to work within a friendly team of 5-6 people, providing a collaborative and supportive environment.

Working hours include 4 weeks from 9am to 5:15pm and Saturday mornings from 9am to 1:30pm.

Salary Range:

£22,000 - £25,000 per annum, dependent on experience.

About You

We are seeking an experienced Optical Assistant or Receptionist with a passion for delivering exceptional customer experiences.

Your skills and qualifications should include:

  • Customer-focused approach.
  • Pro-active attitude towards continuous improvement.
  • Interest in optical fashion trends and staying up-to-date with the latest industry developments.

To learn more about this exciting opportunity, please contact us directly.



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