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Cinema Experience Leader

1 month ago

Llanelli, Carmarthenshire, United Kingdom ODEON Full time
About the Role

We are seeking a highly motivated and passionate individual to join our team as a Cinema Experience Manager. As a key member of our cinema operations team, you will be responsible for delivering exceptional guest experiences and driving our day-to-day high standards.

Key Responsibilities
  • Develop and lead a team of highly engaged cinema hosts to deliver exceptional service to our guests.
  • Support and coach team members to navigate our guests through an immersive cinema experience.
  • Work collaboratively with colleagues to ensure seamless delivery of our high standards.
  • Be prepared to go the extra mile for your colleagues and our guests, and look for innovative solutions to meet their needs.
  • Embody a can-do attitude, be open to learning, and enjoy every minute of the role.
  • Understand and appreciate the diversity of our guests and colleagues, and be committed to creating an inclusive environment.
  • Be flexible with working schedules and understand that our cinema operations can finish late at night.
What We Offer
  • A dynamic and passionate team of movie fans who are dedicated to delivering an awe-inspiring experience for our guests.
  • A safe and inclusive environment where you can be yourself and share your passion for film.
  • Personalised development and performance plans to help you achieve your goals and grow with the company.
  • A range of benefits, including unlimited free cinema tickets, 40% discount on food and drinks, and access to our confidential Employee Assistance Programme.
  • Opportunities for career development and growth across our cinemas and support offices.