Bike Maintenance Specialist
3 days ago
We are recruiting for a highly skilled Bike Maintenance Specialist to join our team at Cytech Training. In this role, you will work on diagnosing and repairing cycles, providing sales support, and ensuring excellent customer service. Your expertise in cycle products and industry knowledge is essential for success in this position.
Responsibilities
- Conduct thorough bike diagnostics, maintenance, and repairs.
- Offer sales support for service packages, parts, and accessories.
- Develop and maintain product knowledge.
- Deliver exceptional customer service and represent the company at events.
Requirements
The successful candidate must have a strong passion for cycling, excellent communication skills, and a deep understanding of customer service principles. At least two years' experience in cycle maintenance is required, along with previous customer-facing experience preferably within the cycle industry. A Cytech qualification is highly desirable but not essential.
Benefits
This role offers a competitive hourly rate, flexibility in working hours, and opportunities for professional development. You will work in a modern, well-equipped environment with access to training and resources.
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