Customer Service Representative
3 weeks ago
About the Role:
We are seeking a motivated and charismatic individual to join our Bar Team at the Blacksmith Arms. As a Bar Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.
Main Responsibilities:
- Welcome and engage every guest, ensuring they have a memorable experience
- Prepare and serve our high-quality food and drink, meeting the highest standards of quality and presentation
- Make recommendations that elevate guest experiences, showcasing your knowledge and passion for our products
- Maintain a clean and safe environment for guests and colleagues, adhering to our high standards of cleanliness and safety
Requirements:
- Be at least 18 years old, as this role involves the sale of alcohol
- Have excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Be passionate about delivering exceptional customer service and creating a welcoming atmosphere
About Us:
At Stonegate Group, we pride ourselves on being individually crafted and heroing great experiences at any time of day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport, or to join us for a great night out.
What We Offer:
- Reward Card via the MiXR App, offering 25% off food and drink for you and all your friends across our Managed Estate
- Stonegate Xtra Rewards, providing online benefits and discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars, exclusive to our team members
- Stonegate Hotel Discounts, offering exclusive rates for our team members
- Flexible working, allowing you to balance your work and personal life
- David Lloyd Corporate Discount Rates, providing exclusive access to our partners' services
- Vitality Healthcare, offering comprehensive health and wellbeing support
- Discounted Dental Insurance, providing financial protection for our team members
- Wagestream, offering early access to your earned wages
- Award-winning development programmes, supporting your career growth and development
Join the Stonegate Group Team:
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