Customer Service Representative

3 weeks ago


St Albans, Hertfordshire, United Kingdom Stonegate Group Full time

About the Role:

We are seeking a motivated and charismatic individual to join our Bar Team at the Blacksmith Arms. As a Bar Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Main Responsibilities:

  • Welcome and engage every guest, ensuring they have a memorable experience
  • Prepare and serve our high-quality food and drink, meeting the highest standards of quality and presentation
  • Make recommendations that elevate guest experiences, showcasing your knowledge and passion for our products
  • Maintain a clean and safe environment for guests and colleagues, adhering to our high standards of cleanliness and safety

Requirements:

  • Be at least 18 years old, as this role involves the sale of alcohol
  • Have excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Be passionate about delivering exceptional customer service and creating a welcoming atmosphere

About Us:

At Stonegate Group, we pride ourselves on being individually crafted and heroing great experiences at any time of day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport, or to join us for a great night out.

What We Offer:

  • Reward Card via the MiXR App, offering 25% off food and drink for you and all your friends across our Managed Estate
  • Stonegate Xtra Rewards, providing online benefits and discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars, exclusive to our team members
  • Stonegate Hotel Discounts, offering exclusive rates for our team members
  • Flexible working, allowing you to balance your work and personal life
  • David Lloyd Corporate Discount Rates, providing exclusive access to our partners' services
  • Vitality Healthcare, offering comprehensive health and wellbeing support
  • Discounted Dental Insurance, providing financial protection for our team members
  • Wagestream, offering early access to your earned wages
  • Award-winning development programmes, supporting your career growth and development

Join the Stonegate Group Team:



  • St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Red Door Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Providing a superior service...


  • St Albans, Hertfordshire, United Kingdom Sopwell House Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sopwell House, a luxury family-owned Georgian country house hotel. As a Customer Service Representative, you will be responsible for providing exceptional guest care and service, ensuring that every guest...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    Key ResponsibilitiesWe are seeking a highly motivated and ambitious individual to join our bakery shop team as a customer-facing representative.Job SummaryAs a customer service representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a fast-paced bakery environment.RequirementsYou should be of...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in St Albans.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    Key ResponsibilitiesWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative in a bakery shop.Key TasksPrepare and serve a range of baked items and made-to-order food to our customers.RequirementsReliable character, comfortable working as part of a team, and excellent...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in St Albans. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a positive...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Our Commitment to ExcellenceThe Body Shop International Limited is dedicated to providing exceptional customer service and promoting a culture of inclusivity and respect. As a key member of our team, you will play a vital role in delivering an outstanding shopping experience for our customers.About the RoleWe are seeking a highly motivated and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in St Albans, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in St Albans, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    We are seeking a Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will contribute to delivering exceptional customer experience in a fast-paced environment.Key responsibilities will include preparing high-quality food, creating attractive food displays, representing Chartwells, handling cash, and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Service Representative for beBee Professionals, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth. In this role, you will work closely with our retail team to ensure seamless customer interactions and support the store's day-to-day operations.Key Responsibilities:Provide personalized...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Our Commitment to ExcellenceThe Body Shop International Limited is dedicated to delivering exceptional customer experiences through our team of passionate and knowledgeable consultants. As a key member of our store team, you will play a vital role in driving sales and profit while upholding our company values and vision.About the RoleAs a customer-facing...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a passionate and friendly team working in a fast-paced environment.Key Responsibilities:Preparing delicious,...


  • St Albans, Hertfordshire, United Kingdom Sopwell House Full time

    We are seeking a Customer Service Representative to provide exceptional guest experiences while handling reservations for various hotel services.About the RoleThis role involves answering internal and external phone calls, processing and confirming guest reservations, and ensuring prompt communication with guests.Your Key ResponsibilitiesRespond to guest...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    Job SummaryWe are seeking a highly motivated and ambitious retail and catering professional to join our team at Simmons Bakers.Key ResponsibilitiesAs a customer-facing representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a bakery shop.RequirementsYou should be of reliable character and comfortable...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Be Part of Our Success StoryThe Body Shop is a pioneering cruelty-free beauty brand that's been making waves for over 40 years. We're committed to generating positive economic, social, and environmental impact, and we're looking for someone to join our team in St Albans.Your Role in Our StoryAs a Customer Service Representative, you'll play a key part in...


  • St Albans, Hertfordshire, United Kingdom Govia Thameslink Railway Full time

    Are you passionate about delivering exceptional customer service? We are seeking a talented individual to join our team as a Sales Assistant GPR.As a Sales Assistant GPR, you will be the first point of contact for our customers and will be responsible for providing outstanding customer service. You will work in the Ticket Office or on the station,...


  • St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time

    Customer Service Executive | St Albans | Up to £32kWe are seeking an experienced Customer Service Executive to join our team in St Albans. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our clients.Salary – up to £32k depending on experience.Hours: Shift system in place, including...


  • St Albans, Hertfordshire, United Kingdom Next Full time

    About the Role:We are seeking a highly skilled and motivated individual to join our fast-paced store team as a Sales Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Offer fast and friendly service to our customers,...