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Hotel Operations Manager
4 weeks ago
The Swan Hotel, a Greene King property, is seeking an experienced Assistant Manager to join its management team. As a key member of the team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading by example.
Key Responsibilities
- Manage the day-to-day operations of the hotel, including front-of-house and back-of-house teams.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the hotel's management team to achieve business objectives.
- Ensure compliance with company policies and procedures.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic and growing hotel company.
About Us
The Swan Hotel is a historic coaching inn that has been welcoming guests for centuries. We offer a unique and luxurious setting, with beautifully decorated rooms and a range of amenities. Our team is passionate about providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.
We are committed to providing our guests with a luxurious setting to unwind, and we are investing in a multi-year development plan to transform our properties into boutique design-led hotels. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
