Sales Administrator

3 weeks ago

Doncaster, Doncaster, United Kingdom Arena Racing Company Full time
About the Role:

We are seeking a highly motivated and organized Sales Administrator to join our busy Sales Hub for the northern region, based at Doncaster Racecourse. This role will deliver ticketing requirements for general admission, hospitality, and annual membership customers for racedays across 8 Racecourses and 5 Greyhound Stadia within ARC.

Key Responsibilities:
  • Answer incoming calls and deal with enquiries
  • Work within the Sales Hub to promote and sell racecourse admissions throughout the region
  • Manage all raceday ticket and badge requirements; e-tickets, postal, and in-person collection
  • Utilize the ticketing system to manage all customer details, ensuring accurate payments are made and GDPR policies are adhered to at all times
  • Undertake regular communication activity with Annual Membership customers and ensure the administration and delivery of their requirements are met
  • Undertake outbound telephone sales activity as part of the Sales Hub
Requirements:
  • Previous experience within an office environment
  • Previous experience within a customer service environment
  • Able to use Microsoft Office (Word, Outlook)
  • GCSE or equivalent in Math and English
  • Ability to work on own initiative and an excellent communicator
Work Perks:
  • 2 Annual Members passes, giving access to over 1500 racedays
  • Hotel Discounts and Complimentary Golf
  • Annual leave starting at 22 days increasing up to 28 days (increasing throughout length of service)
  • Pension & Group life assurance schemes
  • Healthshield – including 24hr GP & EAP

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