Assistant Store Manager

20 hours ago

Telford, Telford and Wrekin, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our Home & Fashion store team in Telford. As a key member of our team, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.

Key Responsibilities
  • Ensure highest standard of customer service
  • Achieve targets
  • Maintain a high standard of visual merchandising
  • Maximise sales through physical and digital channels
  • Support with the recruitment and development of volunteers
  • Achieve expectations within campaign activities
  • Work with the manager to generate stock
What We're Looking For
  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results-driven but with a recognition of right result, right way
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our Home & Fashion stores offer a wide range of donated items, including furniture, clothing, and accessories.

We are committed to reducing waste and supporting our local communities. Our stores are fast-paced and trade 7 days a week, requiring flexibility from our store teams to work weekends and bank holidays on a rota basis.

Benefits
  • 38 days annual leave (with the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Wagestream - claim early access to your wages as you earn them
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discount options for gym membership
  • Discounts with a range of retailers

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