Area Cleaning Manager

4 weeks ago


Manchester, United Kingdom Bruntwood Full time

At Bruntwood, we're looking for a skilled Area Cleaning Manager to join our team. As a key member of our operations team, you'll be responsible for managing a team of Supervisors and Cleaners who deliver a high standard cleaning service across our diverse portfolio.

As Area Cleaning Manager, you'll be a passionate customer service expert who takes pride in seeing things run smoothly and efficiently. Your key responsibilities will include:

  • Managing approximately 15 sites, a team of 60 colleagues, and circa 30 customers across the sites, delivering a fantastic service across Manchester and Manchester Region.
  • Responsible for the end-to-end employee lifecycle from start to finish, leading, inspiring, and supporting our teams to deliver their best work.
  • Helping to shape a service that can be scaled for growth, paying attention to and managing the small details.
  • Providing operational insight and knowledge, using data to highlight where we need to focus on our customer experience.
  • Working collaboratively with the wider team to ensure that the various pieces of our service fit together perfectly for a seamless customer experience.
  • Quality driven, paying attention to detail, ensuring continuous improvement, efficiency, and consistency through standardization, record keeping, and health & safety compliance.
  • Advising customers on cleaning specifications and providing tailored quotes based on customer requirements.

We're looking for someone with experience from an operational facilities/soft services background, who has knowledge of delivering a consistent high standard of service to customers in a fast-paced, commercial environment. If you're passionate about people and keen to help shape the working environment, we'd love to hear from you.

We offer a range of benefits, including:

  • 25 days holiday plus your Birthday off work - and the option to buy & sell holidays.
  • 24 hours a year volunteer time - opportunities to support causes that matter to you.
  • Sabbatical of up to 12 months after five years with us.
  • Free Healthcare cash plan for all colleagues, covering medical expenses.
  • Life assurance cover for all colleagues.
  • Up to 8% matched pension scheme.
  • Discounts & cashback at leading retailers.
  • Enhanced maternity - 26 weeks fully paid leave.


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