Customer Experience Coffee Specialist

1 week ago


Bolton, Bolton, United Kingdom Costa Coffee Full time

We are seeking a skilled Barista to join our team at Costa Coffee. In this role, you will have the opportunity to develop your skills in delivering exceptional customer experiences and creating memorable moments for our customers.

About the Role

This is a permanent position with an estimated hourly salary of £12.00-13.00 depending on location.

As a Costa Barista, you will be responsible for crafting high-quality coffee that exceeds customer expectations. This includes preparing drinks to the highest standards, maintaining a clean and organized workspace, and providing excellent customer service.

Key Responsibilities
  • Crafting great coffee that hits the spot every time
  • Serving customers with a smile and exceeding their expectations
  • Maintaining a thorough knowledge of Costa products, including teas, frappes, and seasonal ranges
  • Working collaboratively with the team to maintain health and safety and cleanliness across the store
What We're Looking For

We are looking for a passionate and enthusiastic individual who shares our commitment to delivering exceptional customer experiences. If you have a positive outlook, excellent communication skills, and a hard-working attitude, we would love to hear from you.

A passion for coffee and people is essential, as well as a willingness to learn and develop new skills. You should be able to work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Free handmade drinks while on shift
  • 50% discount on food and bottled drinks when not working
  • Costa Coffee Retirement Plan with matching contributions
  • Cycle to Work Scheme
  • Huge savings on gym memberships and fitness accessories
  • Share Incentive Plan - giving you the chance to become a shareholder in Coca-Cola
  • Dedicated Feel Good discounts platform and app
About Us

We are proud of our values-driven culture and our commitment to delivering exceptional customer experiences. Our values of Passion, Warmth, Trust, and Courage guide everything we do, and we believe in embracing individuality and supporting each other's growth and development.



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