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About Us
London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is a renowned establishment known for its exceptional hospitality and commitment to creating memorable experiences for guests. Situated in a prime location, our hotel offers a blend of elegance and convenience, catering to both business and leisure travelers.
The Opportunity
We are seeking a dedicated and passionate individual to join our team as a Duty Manager. In this role, you will play a vital part in ensuring the smooth operation of our restaurant and bar, delivering outstanding service and upholding our high standards.
Your Responsibilities
- Prepare the restaurant and bar for service, maintaining impeccable presentation and hygiene standards.
- Provide exceptional customer service, exceeding guest expectations and creating a welcoming atmosphere.
- Manage and supervise staff effectively, fostering a positive and collaborative work environment.
- Ensure compliance with all relevant regulations and policies.
- Resolve guest inquiries and concerns promptly and professionally.
Ideal Candidate Profile
- A genuine passion for hospitality and a commitment to delivering exceptional service.
- Proven experience in a similar role within a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational and time management abilities.
- A team player with a positive attitude and a willingness to learn.
