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Data Services Specialist
2 months ago
About Vodafone UK
Vodafone UK is a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. We leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
Our Values
We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Our Team
Our Vodafone UK Networks team is continually building and enhancing our network, connecting millions of people and businesses across the country. We're simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
About the Role
We're looking for a Data Services Specialist to play a key role in enabling the implementation of our new operating model, supporting the deployment and executing our data automation strategy to deliver meaningful, actionable insights.
Key Responsibilities
- Build and manage databases to allow independent reporting, providing technical direction on design considerations for performance, scalability, availability, maintainability, disaster recovery, and uptime.
- Support simplifications, harmonisations, and automated report generation, enabling relevant tool implementations as part of an Agile team in Agile SAFE methodology.
- Analyse available data to find relevant patterns to prevent potential incidents and avoid adverse customer experience and revenue loss.
- Participate in the problem identification/error resolution process, including tracking, repairing, and reporting defects.
- Take ownership for all assigned tasks/projects from start to finish, ensuring they are completed accurately and within agreed timeframes.
Requirements
- Demonstrate a range of technical experience and competencies working with statistics, machine learning, coding languages, database management, and reporting technologies.
- Have good numerical and analytical skills, accompanied by the ability to translate data into clear, concise stories up to executive level, both internally and externally.
- Have excellent communication and interpersonal skills, confidence, and professionalism with a clear can-do mentality.
- Ideal knowledge in Excel, SQL, PowerBI, Qlik Sense, Business Objects (Boxi), or NiFi.
