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Automotive Services Manager
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Services Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales across our motoring services.
Key Responsibilities- Proactively engage with customers to build rapport and advise on our products and services.
- Lead and support your team to deliver sales across the Halfords group.
- Recommend the right solution for the customer, whether it's a repair in our car park, at our local Autocentre, or through our Halfords Mobile Expert van.
- Work with colleagues in our Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience.
- Excellent rapport-building and communication skills.
- Experience of delivering great face-to-face customer service in a retail sales or automotive environment.
- A track record of achieving exceptional results against sales targets.
- Experience of supervising and coaching others.
- A keen interest in or experience of working with motoring products and services.
- Store discount with 25% off most products across Halfords and Tredz.
- Employee discount with up to 60% off garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover with bike cover as standard for all annual policies.
- A wide range of rewards and benefits to support your well-being and career development.
Halfords is the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. We're in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility.