Yacht Guardianage Specialist

4 weeks ago

Ipswich, Suffolk, United Kingdom Oyster Yachts Limited Full time
Job Title: Yacht Guardianage Specialist

Job Summary:

To provide exceptional yacht guardianage services in support of Oyster Brokerage in Ipswich. Working closely with the brokers and Oyster Yachts Brokerage accounts to restructure and price the Yacht Storage and Care Programmes (YSCP).


Key Responsibilities:

• Work with the brokers and Oyster Yachts Brokerage accounts to restructure and price the Yacht Storage and Care Programmes (YSCP).

• To structure and return a profitable Guardianage service for the Oyster Yachts Brokerage fleet.

• Single point of contact for brokerage YSCP for Oyster Yachts Brokerage.

• Manage the maintenance of the Oyster Yachts Brokerage Ipswich fleet as per the YSCP.

• Manage contractors as required to support the YSCP.

• Provide a personable and professional service for Guardianage and YSCP.

• Support the Brokerage Team with test sails and sea trials and assist in any handover as required, including deliveries.

• Work alongside the Commissioning Team and split your time according to workload, always liaising with the commissioning manager.

• To practice and adhere to Health and Safety policy and legislation shore based and offshore adherence to maritime regulations.


Requirements:

Knowledge, Skills, Experience and Qualifications required to perform the role

Knowledge

• Established and practical knowledge of yacht maintenance and the process of winterising blue water sailing yachts.

• A good working knowledge of commissioning process.

• Marine systems knowledge, desirable.

Skills

• Customer service.

• Planning and organising.

• Competent user of Microsoft Office, Teams, Word and Excel.

Experience

• Extensive experience of yacht maintenance and guardianage.

• Experience of working for a luxury marine yacht business.

• Competent sailor of 50ft plus yachts.

Qualifications

• Yacht Master Qualified.

Personal Characteristics

• Personable.

• Customer focussed.

• Flexible and adaptability to business needs.

• Comfortable in a client facing role.

• Practical.

• Problem solver.

• Calm and methodical approach.

• Team player.

Other Requirements

• Driving licence.

• Able to travel and work outside normal working hours.

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