Rent and Service Charge Operations Manager

3 weeks ago

Manchester, United Kingdom Great Places Housing Association Full time

Job Summary

We are seeking a highly skilled and experienced Rent and Service Charge Manager to join our team at Great Places Housing Group. As a key member of our finance team, you will be responsible for providing a comprehensive and professional rent and service charge function to our organization and its subsidiaries.

Key Responsibilities

  • Manage and train the service charge team, providing cover for the rents team when required.
  • Ensure accurate financial information in relation to service charge income and expenditure is accounted for within our financial systems.
  • Prepare detailed analysis of variances, including preparation of information and reconciliations for the annual statutory accounts, internal and external auditors, and relevant Board, Committee, and Executive Management Team Reports.
  • Responsible for preparing data for circa 27k rent and service charge budget letters and circa 13k service charge actuals letters to be sent to customers.
  • Monitor the monthly management accounts for service charges and all other related income and expenditure, analyzing variances, preparing balance sheet reconciliations, and proposing corrective action if required.
  • Provide expert advice and guidance on all matters relating to Rent and Service Charge setting and reporting to the wider organization.

Requirements

  • Experience of managing and leading a small team effectively within a finance setting, with a high performance culture, ideally within a regulated environment.
  • Extensive experience of preparing rent and service charge budgets, forecasts, and monthly management accounts commentaries, with specific experience of rental income and service charges.
  • Excellent IT skills and highly proficient in Excel, with the ability to manipulate large volumes of data for multiple scenarios.
  • Experience of identifying continuous improvement and delivering efficiency savings, driving business decisions.
  • Experience of liaising and influencing colleagues across the business for the preparation of rental/income and service charge information, ensuring accurate charges are made to customers.
  • Proven experience of interpreting and implementing legislative and regulatory changes specifically in a rent and service charge environment.

What We Offer

  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.
  • A chance to make a real difference in the lives of our customers and communities.

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