Cloud Infrastructure Specialist
4 weeks ago
We are seeking an experienced Cloud Engineer to join our IT Infrastructure team. As a Cloud Engineer, you will be responsible for designing, implementing, and maintaining cloud-based systems and infrastructure.
Main Responsibilities:
- Design and implement cloud-based systems and infrastructure
- Monitor and maintain cloud-based systems and infrastructure
- Provide 3rd line technical support for cloud-based systems and infrastructure
- Implement new applications and systems, while maintaining and improving existing ones
- Manage system performance, including monitoring and optimisation
- Review and manage system capacity requirements
- Maintain configuration documentation and ensure best practice guidelines (e.g., ITIL) are followed
- Safeguard data integrity, security, and access through IT continuity plans and tools
- Act as an escalation point for complex incidents and resolve them according to priority and customer needs
- Work with IT teams and problem management to coordinate and resolve service outages
- Ensure compliance with information security policies and procedures
- Proactively identify and report security risks
- Develop knowledge and skills through training and continuous learning
Additional Specialist Responsibilities:
- Serve as a subject matter expert for Microsoft Intune, focusing on laptop OS and application deployment
- Provide expertise on Azure Virtual Desktops (AVD) design, deployment, and lifecycle management
Skills & Knowledge:
- 3+ years' experience in a 3rd line infrastructure role or equivalent
- Proficient in using Intune for laptop OS and software deployment
- Expert in Azure Virtual Desktop (AVD)
- Strong knowledge of current desktop, laptop, and Azure infrastructure
- Experience with Microsoft Endpoint Configuration Manager (MECM) or SCCM for maintaining Windows 10 builds (Desirable)
- Strong skills in Microsoft Server operating systems, Office 365, AD, and DNS
- Excellent troubleshooting skills for client applications, hardware, and connectivity issues
- Strong PowerShell scripting and general networking skills, with an emphasis on wireless networking and VPNs
- Familiarity with two-factor authentication and email security solutions (Desirable)
- Experience in the legal industry (Desirable)
Qualifications:
- 5+ GCSEs (A-C)
- ITIL V2 or V3 Foundation
- Microsoft Certified IT Professional qualifications (Desirable)
Benefits:
- Opportunity to work with a globally recognized company in a hybrid role
- Join a collaborative team with flexible working options
- Work on multiple, varied projects within a fast-growing business environment
This is an excellent opportunity to apply your technical expertise within a forward-thinking team, delivering impactful IT solutions.
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