Hospitality Expert

4 weeks ago


Lichfield, Staffordshire, United Kingdom Marstons PLC Full time

About the Role:

We're looking for a talented individual to join our Waiting team at Marston's PLC. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Take orders, serve, and upsell our fantastic food and drinks
  • Provide brilliant customer service and be passionate about ensuring our guests have an excellent experience
  • Care about the wider team and be willing to support wherever needed
  • Gain people, marketing, and operational skills while getting paid for it
  • Be encouraged to grow and develop while achieving a long-term career

What We Offer:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option while on shift, including popular menu dishes plus a drink
  • Flexible and part-time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts, and cashback offers
  • Fantastic range of apprenticeship programs to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

About Us:

Marston's PLC is a leading pub company that puts its people first. We've been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We offer real benefits, including a range of career pathways to suit all. Come as you are, and let's make something happen together.



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