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Account Manager/Senior Account Manager

2 months ago

Beaconsfield, Buckinghamshire, United Kingdom The Fix Creative Ltd Full time
About the Role

We are seeking an experienced Account Manager or Senior Account Manager to join our team at The Fix Creative Ltd. As a key member of our team, you will be responsible for overseeing and managing the planning and delivery of account activities and programmes to meet client objectives.

Key Responsibilities
  • Deliver multiple projects on brief, on time and on budget, with minimal guidance from Account Director or Business Unit Director
  • Develop and use working project plans to ensure timely delivery
  • Recommend what is feasible in terms of deadlines and budgets
  • Lead the team to ensure agency and client standards, compliance and approval processes are consistently observed
  • Develop and critique briefs, presentations, copy, to ensure they are consistent with project objectives
  • Regularly review work process with team (up and down)
  • Identify potential issues in project delivery and develop contingency plans
  • Provide valuable input to programmes at a strategic level
  • Ensure programmes are consistent with client objectives, key messages and brand strategy and are set up to achieve KPIs
  • Understand the brand strategy and can recommend a med comms strategy to support it, leading on internal brainstorms on the account
  • Understand the disease area, key brand data and competitor landscape to brief KOLs writers/editorial team, freelancers and suppliers so that compelling content is created to meet the brand objectives
  • Contribute to the growth of the account through proactive suggestion of ideas, programmes and solutions that will help the client achieve objectives
Financial Management
  • Provide expertise to team re estimating and budgeting
  • Ensure estimates for new projects are comprehensive and accurate, using learnings from previous projects to improve accuracy and is confident to justify budgets to clients
  • Ensure full financial management including reconciliations and invoicing using the financial systems in place
  • Ensure specifications are in place for all projects, signed off by clients and regularly reviewed to identify any scope creep
  • Proactively identify over/underspends with recommended solutions and can discuss confidently with clients to resolve
Leadership and Management
  • Line manages one or more junior members of the team, ensuring clear objectives are set, 121s are held at least monthly, a career discussion happens annually and appraisals are conducted on time and to process
  • Supports new team members, either by being a buddy, or helping with one or more elements of the induction of a new joiner
  • Assists in monitoring workloads and development opportunities of junior team members and flag to senior team members as appropriate
  • Presents internally and leads meetings where required
Benefits
  • Flexible working - working 1-2 days a week in the office on average
  • Pension package in line the UK requirements and where additional contributions can be made through salary sacrifice to optimise efficiency
  • Private healthcare scheme available to employees and extendable to family members
  • Holiday flexibility – you can buy or sell up to 4 days of their holiday depending which they value most