Cargo Bike Rider

4 weeks ago

Edinburgh, United Kingdom Zedify Full time
About the Role

We are seeking a skilled and reliable Cargo Bike Rider to join our Edinburgh team. As a key member of our team, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers.

Key Responsibilities:
  • Safely navigate assigned delivery routes using a company-provided bicycle
  • Pick up and deliver packages promptly and accurately while adhering to established delivery schedules and cycling safety guidelines
  • Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns
  • Maintain a high level of professionalism and adhere to our partner's uniform and appearance standards
  • Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time
  • Ensure packages are securely loaded and unloaded, preventing any damage during transportation
  • Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly
  • Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner
  • Comply with all company policies, practices and procedures
Requirements:
  • Strong communication and interpersonal skills to interact effectively with customers
  • Ability to work independently, manage time efficiently, and meet delivery deadlines
  • Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions
  • Punctual, presentable, trustworthy and reliable
  • Comfortable using handheld devices and technology for tracking and updating delivery information
Benefits:
  • Pay in line with Real Living Wage
  • Holiday allowance
  • Access to our benefits app (Onsi), which provides various well-being, financial, rewards and family benefits

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