Technical Services Supervisor: Elevator Maintenance and Improvement
4 weeks ago
Job Summary:
We are seeking an experienced Elevator Technical Services Manager to join our team at Stannah. As a key member of our technical services team, you will be responsible for developing and implementing strategic improvement plans to enhance the technical knowledge and skills of our engineers and field management.
Key Responsibilities:
- Collaborate with engineers, field managers, and suppliers to identify issues and implement process improvements to optimize asset reliability and customer satisfaction.
- Analyze performance data to identify underperforming assets and implement targeted solutions.
- Design and deliver technical training programs for engineers and field managers to address product and skill gaps.
- Lead strategic reviews and measure the effectiveness of training and performance improvements.
- Act as a technical leader to motivate, coach, and engage branch engineers and technicians to improve overall field performance.
Requirements:
- Proven experience in technical service management within the elevator industry.
- Strong leadership and communication skills, with a focus on coaching and motivating teams.
- Demonstrated success in delivering technical improvement programs and driving operational performance.
- Ability to develop and manage working relationships at all levels, ensuring full engagement with technical and service development programs.
- Relevant professional or technical qualifications, including NVQ Level 3 in Elevator Engineering (required) and NVQ Level 4 in Testing and Commissioning (desirable).
Benefits:
- Market-aligned salary, paid on a monthly basis.
- Profit share bonus scheme, paid to all employees every quarter based on group company profits.
- 25 days holiday, plus bank holidays.
- Holiday scheme to buy extra days' annual leave.
- Pension scheme, with matched contribution/salary sacrifice.
- SimplyHealth cash plan, allowing you to claim towards health costs.
- Life assurance scheme.
- Long service award scheme, with holiday benefit.
- Company benefits discount rewards scheme.
- Employee assistance programme, to support and enhance well-being.
- Enhanced maternity and paternity provision.
- Company-funded LinkedIn learning account.
- Company vehicle.
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