Pension Scheme Advisor

5 days ago


Glasgow, Glasgow City, United Kingdom Austin Fraser Full time
About the Role

We are seeking a detail-oriented and customer-focused individual to join our team as a Pension Scheme Advisor. As a key member of our team, you will be responsible for advising customers on our pension schemes, ensuring they receive personalized and tailored guidance.

Responsibilities
  • Provide expert advice and guidance to customers on our pension schemes, addressing their queries and concerns.
  • Communicate complex information in a clear and concise manner, ensuring customers understand their options and make informed decisions.
  • Work collaboratively with internal stakeholders to develop and implement processes that enhance customer satisfaction and efficiency.
  • Stay up-to-date with industry trends, regulatory requirements, and company policies to ensure accurate advice and guidance.
Requirements
  • Proven experience in a customer-facing role, with a background in pensions or a related field.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • IT literacy, with proficiency in Microsoft Office applications.
  • A passion for delivering exceptional customer experiences and providing expert guidance.
What We Offer
  • A competitive salary of approximately £22,000 - £27,000 per annum.
  • An excellent pension scheme, contributing to your financial security and well-being.
  • A virtual GP service, providing convenient access to healthcare support.
  • Opportunities for training and development, enhancing your skills and career prospects.
  • The chance to work from home after probation, promoting work-life balance.
  • A dynamic and expanding company culture, offering opportunities for growth and advancement.


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